![]() ![]() ![]() AlertOps Configurationįrom the main menu, click on Integrations and then select Inbound Integrations from the sub menu. AlertOps ensures that alerts received from Zendesk always reach the correct, available team member by utilizing escalation policies and on-call schedules. Integrate AlertOps’ alert management platform with Zendesk to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. Zendesk delivers cloud-based customer service software with a support ticketing system and self-service platform. Testing and TroubleshootingĬlick here to read about Web API Testing and Troubleshooting. The alert will be recorded in the Inbound Messages table as “Mapped Appended.”ĪlertOps will automatically close the same incident when an alert with an IncidentStatus status “reachable” is received. If an alert with status “error” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert. Step 2: Add a new target and choose the HTTP target option.ĪlertOps will automatically create an incident when a new alert is received from Webmon with an IncidentStatus status of “error.” Step 1: From the left side navigation bar, select Targets. ![]() Click 'SAVE.' Then, click 'COPY URL' to copy the URL endpoint to be used in the Webmon configuration.Enter the names of recipient group(s) and recipient user(s).Select an escalation rule to determine the integration's escalation policy.Select Webmon from the pre-built Integration Templates.Select the 'ADD API INTEGRATION' button, you should now be on the API Integration Detail page.From the main menu, click on Integrations and then select Inbound Integrations from the sub menu.AlertOps ensures that alerts received from Webmon always reach the correct, available team member by utilizing escalation policies and on-call schedules. Integrate AlertOps’ alert management platform with Webmon to receive and respond to critical alerts through email, SMS, push notification, and phone alerts. Webmon is a simple and convenient tool to monitor the uptime of your website and other infrastructure. ![]()
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